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As a professional FTD florist, we guarantee your satisfaction with every order sent through FTD for delivery in the United States and Canada and on all FTD branded products.
If you are not satisfied with the purchased FTD product, we will send a replacement or refund the full purchase price. All you need to do is notify us within 24 Hours of receipt of your Floral order. Most floral arrangements and plants have a longer freshness guarantee depending on the product, please call for guarantee details on a specific flower or arrangement.
You may call, come in person, or write to us.
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